IT Security & Support Analyst
Company: Tbwa Chiat/Day Inc
Location: Los Angeles
Posted on: October 29, 2024
Job Description:
San Francisco, CA, New York, NY, Portland, OR, or Remote within
Canada or United StatesAt Mercury, we believe that good security is
a journey rather than a destination. Security is an ongoing
process, and our outcome is trust. When we do our jobs right, we
deliver trust to internal stakeholders and ultimately to the
customer, ensuring that Mercury is protecting their assets and
privacy. Being on the Information Security (InfoSec) team at
Mercury means you will be instrumental in building and maintaining
that trust through secure process and system design.Protecting our
customer's security and privacy is a top priority. We're all about
using the latest technology to do things smarter. That's why we
need an IT Security and Support Analyst. This person will be our
go-to for making sure our employees' systems are securely
maintained while minimizing friction for internal teams. The ideal
candidate should be ready and willing to come up with innovative
solutions leveraging the newest technologies to address unique
problems. We work with teams across the enterprise to solve
security, privacy, and compliance challenges, so be ready to
collaborate.In a digital world where security risks are always
changing, having IT Security and Support on board is crucial. Come
be the hero who helps us stay safe and maintains trust with our
customers.Responsibilities
- Provide support for all things IT and Security to our
employees
- Implement an asset management program
- Experience operating, troubleshooting, installing, and
configuring endpoint security solutions
- Deploy and maintain various security tools on all
endpoints
- Configure endpoint managers/consoles
- Work with application engineers to understand and implement
continuous improvement processes, automation, system upgrades, and
rollouts
- Work with engineers to solve complex issues
- Write custom scripts to introduce automation and reduce the
need for human intervention
- Audit system resources and take action as necessary
- Responsible for scheduling, testing, and implementing
enhancements or new releases of the endpoint security stack
- Aid in the creation of policy and standard operating
proceduresQualifications
- Experience managing client-server architectures
- Familiarity with standard security frameworks (NIST, CIS, ISO,
etc.)
- Strong problem-solving and analytical skills, demonstrating
poise and calmness in high-pressure situations
- Fundamental understanding of accepted security practices,
troubleshooting issues, attack vectors, and customer support
- Operational knowledge of Windows, Linux, Mac, iOS, and Android
Operating Systems
- Experience with public cloud services (AWS/GCP/Azure)
- Strong understanding of Network Protocols
- Security certifications are encouragedIf this role interests
you, we invite you to explore our public demo at
demo.mercury.com.The total rewards package at Mercury includes base
salary, equity (stock options), and benefits. Our salary and equity
ranges are highly competitive within the SaaS and fintech industry,
updated regularly using reliable compensation survey data. New hire
offers are based on a candidate's experience, expertise, geographic
location, and internal pay equity relative to peers.Our target new
hire base salary ranges for this role are the following:
- US employees in New York City, San Francisco, Los Angeles, and
Seattle: $126,700 - $149,000 USD
- US employees outside of these cities: $114,000 - $134,100
USD
- Canadian employees (any location): CAD 115,300 -
135,600*Mercury is a financial technology company, not a bank.
Banking services provided by Choice Financial Group and Evolve Bank
& Trust, Members FDIC.
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Keywords: Tbwa Chiat/Day Inc, Glendale , IT Security & Support Analyst, Professions , Los Angeles, California
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