Customer Service Collections Representative

Company: VirtualVocations
Location: Vista
Posted on: November 2, 2024

Job Description:

A company is looking for a Customer Service & Collections Representative to manage patient account balances and provide excellent customer service.

Key Responsibilities

Manage self-pay account balances through inbound and outbound calls, negotiating payment arrangements
Validate account balances and document payment commitments, processing payments as needed
Provide information regarding the Financial Assistance Program and refer calls to appropriate entities

Required Qualifications

High school diploma required
Minimum 3 years of experience in a healthcare office environment preferred
Minimum 2 years of experience in healthcare account management preferred
Basic knowledge of medical terminology
Experience with PC applications

Keywords: VirtualVocations, Glendale , Customer Service Collections Representative, Hospitality & Tourism , Vista, California

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