Hospitality Account Concierge

Company: VirtualVocations
Location: Inglewood
Posted on: September 18, 2024

Job Description:

A company is looking for a Hospitality Account Concierge to provide exceptional service to its members.
Key Responsibilities

Personalize interactions with members across various communication channels
Maintain accountability for actions and strive to improve member experiences
Meet departmental objectives related to response times and customer satisfaction metrics

Required Qualifications

Minimum of 3 years of experience in a customer-facing role
Experience working remotely is preferred
Knowledge of wine and ability to discuss it extensively
Proficiency in managing multiple programs in a fast-paced environment
Fine dining hospitality experience is a plus, but not required

Keywords: VirtualVocations, Glendale , Hospitality Account Concierge, Hospitality & Tourism , Inglewood, California

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