Seasonal Business Tax Expert
Company: Intuit
Location: Santa Ana
Posted on: November 20, 2024
Job Description:
Overview At Intuit we believe everyone should have the
opportunity to prosper, which is why our mission is Powering
Prosperity Around the World. Being a mission-driven company
includes living our values everyday and nothing is more important
to us than the success of our customers.---- You will be working
toward advancing our goal of Powering Prosperity Around the World
by providing expert guidance, tax preparation, and explanations of
tax and technical terms to our customers. You will also have the
opportunity to shape the direction of one our newest product
offerings, TurboTax Live Business, while working at the #11 ranked
company on Fortune's 100 Best Companies to Work For. -- If you are
a highly motivated individual with business tax preparation
experience, excellent communication skills and an active,
unrestricted credential (CPA/EA/Practicing Attorney), we need you
to help our customers complete their taxes using Intuit TurboTax
Business products.---- The successful candidate will be responsible
for managing complex business tax returns for Partnerships and S
Corporations. The ideal candidate will possess a strong knowledge
of federal and state tax laws and regulations for business and
personal tax returns, as well as significant experience in
preparing and filing business and personal tax returns. What you'll
bring
- Strong business tax preparation experience and extensive
knowledge of tax laws as evidenced by 3 or more years of recent
experience preparing federal and state business tax returns (1065
and/or 1120-S) for at least 20 clients/customers per season for
compensation, using commercial tax preparation software.
- Must possess active unrestricted credential: EA (Enrolled
Agent), CPA (Certified Public Accountant), or Practicing
Attorney
- Minimum of 2 seasons of personal Tax Preparation experience,
with a minimum of 30 tax returns per tax year in a tax practice or
retail setting for compensation, strongly preferred
- Bookkeeping experience with books to tax preparation is
strongly preferred.
- Experience preparing Business Tax returns for service industry
customers strongly preferred.
- Must possess or be able to obtain any related state licenses,
certificates, permits, or bonds.
- Must possess an active Preparer Tax Identification Number
(PTIN).
- Commit to a minimum schedule of at least 20 hours/week (minimum
4 hour shift increments) throughout the tax season
- Working knowledge of Circular 230.
- Proficient with technology; solid knowledge of computer
operations and software.
- Strong customer service skills - ability to interact with
customers through video and audio tools in a professional,
friendly, and confident manner.
- Excellent verbal and written communication skills
- Critical thinking, problem solving, research skills, and
determination.
- Ability to work in a fast-paced environment with minimal
supervision.
- Must have (or be willing to obtain) a dedicated hardwired
internet connection that meets Intuit Security criteria and a quiet
location in which to work. -- How you will lead
-
- This is a virtual, customer-facing role; you will be using our
state of the art video communications software (Smartlook) to
interact with customers.
- Help TurboTax Business customers who are working on their tax
returns or have delegated their tax returns with: o Tax advice o
Full Service Business return preparation and signature o
Product/software inquires o Tax calculations o Filing tax
extensions
- Create high quality customer interactions and experiences that
instill confidence using deep customer empathy, and your extensive
knowledge and expertise in the field of business tax preparation
and books to tax accounting entries.
- Utilize and leverage government websites, professional
resources, and team expertise to seek out and deliver the right
answer to the customer using everyday language.
- Apply defined practices, procedures, and company policies to
troubleshoot and resolve customer tax advice and tax return
preparation
- Document customer interactions
- Work continuously toward meeting company key performance
metrics and Big Bet Goals.
- Participate in pilot testing, projects, and experience
validations, as needed.
Keywords: Intuit, Glendale , Seasonal Business Tax Expert, Accounting, Auditing , Santa Ana, California
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